Privacy Policy
Welcome to Kirimbo!
Your privacy is important to us. It is our policy to respect the privacy of our customers regarding any information we may collect from you on our website.
Your data will be processed by António Roger Afonso Nicolau Guia, a Sole Proprietor with the NIF 253305446. This individual is responsible for the processing of personal data in accordance with the General Data Protection Regulation (GDPR).
You can contact Kirimbo regarding any questions related to this privacy policy through the following contact points:
Email address: shop@kirimbo.com
WhatsApp: +351 964 868 367
TRANSACTIONAL INFORMATION
What do you do with my information?
When you make a purchase in our online store, as part of the buying and selling process, we collect personal information you provide, such as your name, address, phone number, and email address.
Sending commercial communications:
With your permission, we may send you commercial communications via email and phone about our online store, new products, and other updates.
CONSENT
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or exchange or return a purchase, you are giving us your consent to collect and use it for that specific purpose.
If we request your personal information for a secondary purpose, such as marketing, we will directly ask for your express consent or provide you with the opportunity to decline.
How can I withdraw my consent?
Once you have given your consent, if you change your mind, you can withdraw your consent for us to contact you, collect, use, or disclose your information at any time by contacting us at: shop@kirimbo.com
Do you disclose my information?
We may disclose your personal information if we are required to do so by law or if, as a user, you violate our Terms and Conditions.
ONLINE STORE
Our online store is hosted on Shopify. They provide us with the e-commerce platform that allows us to sell our products. User data is stored through Shopify’s data storage, databases, and general Shopify application. Data is stored on a server whose security is guaranteed by a firewall.
Payment
If you choose a direct payment gateway to complete your purchase, the online store transmits your credit card information. Data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is stored only for the time necessary to complete the purchase transaction. Afterward, the purchase transaction information is deleted.
All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council, a collaboration of brands such as Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Customer Support
We offer customer support (via WhatsApp and email) for all your needs related to purchasing our products.
Legal Basis:
THIRD-PARTY SERVICES
In general, third-party service providers we use only collect, use, and disclose user information to the extent necessary to enable them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other transaction processors, have their own privacy policies concerning the information we are required to provide them for their purchase-related transactions.
Regarding these providers, we recommend that you read their respective privacy policies to understand how your personal information will be handled by these providers.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under U.S. law, including the Patriot Act.
When you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms of Service of our website.
LINKS
When you click on links in our online store, they may direct you away from our site. We are not responsible for the content or privacy practices of other sites and encourage you to read their privacy statements.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional standards generally accepted by the industry.
CHANGES TO THIS PRIVACY POLICY
We may change the information in this Privacy Policy whenever we deem appropriate. If we make these changes, you will be notified through various means on the Platform (for example, via a banner, pop-up, or push notification) or by email when the changes are relevant to your privacy so that you can review, evaluate, and, if necessary, contest or cancel any service or functionality. In any case, we recommend that you check this Privacy Policy periodically for any minor changes or interactive improvements. Please note that this policy is always available for your reference on our website.
Last updated: March 2025